no connection with webserver via dreamweaver CS3 after update

[johnbee]

I maintain my website through Dreamweaver CS3. After a McAfee software update. I cannot connect anymore to upload files. I have allowed dreamweaver to connect to the Internet but it does not work. I can only upload files when I have disabled the firewall. I guess I must change something else in the firewall settings, but attempts were unsuccessful.

[exbrit]

Assuming the home products are being used here, open SecurityCenter

Click Web and Email Protection

Click Firewall

Click Internet Connections for Programs

Click the word Program to reorder them alphabetically

Look for anything to do with your programme and make sure it has full permission using the Edit button if necessary

Click Ports and System Services

Check the item File Transfer Protocol (FTP) Ports 20-21

See of that helps.

If not contact Technical Support, it's free by phone or online chat and linked under Useful Links at the top of this page.

[johnbee]

Thanks Peter, Tried all this, but still no access trough dreamweaver. I can only connect when I completely turn off the firewall

[exbrit · Accepted solution]

There's an extremely old post HERE recommending you set DW to use passive FTP.  Having no knowledge of these things isn't helping me to help you, so I can only search the forums for ideas.

There's also this Adobe help page which I am sure you've already consulted:  http://helpx.adobe.com/dreamweaver/kb/troubleshoot-ftp-issues-dreamweaver-cs5.html

.

Message was edited by: Ex_Brit on 20/10/13 9:00:03 EDT AM

[johnbee]

I have enabled passive FTP and IT WORKED ! Still puzzled that I have always used DW without passive FTP, but appearently something has changed in the Mcafee software that makes this necessary.

Thank again for your help

regards

John

[exbrit]

Well I'm glad it worked and I honestly have no idea why that is the case, but even Adobe recommends it, so there you are!   😉