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Peacekeeper
Message 11 of 19

Re: mscjsres.dll::msc.html

As a wild thought try the solutions to the blank page fix especially solution 1.

http://service.mcafee.com/faqdocument.aspx?id=TS101674

Message was edited by: Peacekeeper on 3/11/13 6:51:07 AM
dbcouper
Former Member
Message 12 of 19

Re: mscjsres.dll::msc.html

Thanx for the assist, Peace.  I'd like to try that solution, but the hyperlink leads to a survey page.

The actual error message that I'm receiving is :

Cannot find 'misp://msecjsres.dll::msc.html/'   Make sure the path or internet address is correct.

exbrit
MVP
MVP
Message 13 of 19

Re: mscjsres.dll::msc.html

Try this LINK instead of that broken one he posted (it only applies to Verizon customers anyway if it's meant to be TS101674).

Message was edited by: Ex_Brit on 02/11/13 12:24:15 EDT PM
Peacekeeper
Message 14 of 19

Re: mscjsres.dll::msc.html

Sorry That link Peter posted is what I suggested. Mainly the solution 1

Message was edited by: Peacekeeper on 3/11/13 7:01:49 AM
Hayton
Reliable Contributor
Reliable Contributor
Message 15 of 19

Re: mscjsres.dll::msc.html

dbcouper wrote:

"Cannot find 'misp://msecjsres.dll::msc.html/'   Make sure the path or internet address is correct."

If you look in the mcagent log file you will probably find a whole series of Error 12005 messages related to the error message above. If you do see 12005 messages, they will probably be like this one

04/18/2012 08:00:15 PM$ -- (Error)$ [   McBrwsr2.dll]$ InternetCrackUrl failed for (misp://mscjsres.dll::msc.html/) - 12005

There have been long (very long) discussions about this in earlier threads. See here and here, and also here. And here.

Deja vu, yet again.

dbcouper
Former Member
Message 16 of 19

Re: mscjsres.dll::msc.html

Thanx, Hayton .... and others who have responded.

I wasn't aware that this was such a widespread problem.  I visited another concurrently running thread on this board, and corrected the defect by uninstalling Google Desktop, and rebooting.  Don't have any idea how Google Desktop became installed, but suspect a WiFi connection at a Tennessee State Park which coincides with the inception of the issue.

What's going on here?  I've had McAfee for 8 yrs, with absolutely no problems.

Hayton
Reliable Contributor
Reliable Contributor
Message 17 of 19

Re: mscjsres.dll::msc.html

Google Desktop? Uh-oh. Google discontinued that product back in 2011, and it is no longer supported. It should not be available for download anywhere, I would have thought.

There are, however, reports of malware (specifically, ZeroAccess) which make use of Google Desktop folder locations to drop their files. McAfee has a description of one such at

http://home.mcafee.com/virusinfo/virusprofile.aspx?key=3567756

Perhaps you ought to follow the removal instructions in that document, just in case.

mccunney
Contributor
Message 18 of 19

Re: mscjsres.dll::msc.html

I also have been experiencing a similar problem.  I am also using Windows XP.  I am also using Windows Explorer 8.0.  My error message on boot up is:

Cannot find misp://mscjsres.dll:msc.html

Peacekeeper
Message 19 of 19

Re: mscjsres.dll::msc.html

So do you have google desktop installed.

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