Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 2

internet security 2011 keeps deactivating

im using mcafee internet security 2011 on windows 7 os... for how many times since i've purchased the license, the product keeps deactivating itself... i keep uninstalling and reinstalling just for the program to run properly... its starting to become a nuisance already... is there a bug with your product that conflicts with windows 7 platform? i have no other anti-virus software or spyware installed... please do something about this problem because im beginning to regret i even purchased a mcafee software and i don't think i will be using mcafee in the future anymore... 

1 Reply
Former Member
Message 2 of 2

Re: internet security 2011 keeps deactivating


Open Internet Explorer and login to McAfee account using the link https://home.mcafee.com/Secure/Protected/Login.aspx?ErrCode=PLEASE.

Under the My Protection Products section, select the subscription from which you would like a license released.


Find the name of computer which has the issue and click the Deactivate button to the right.


After you have successfully deactivated the license, you may please open McAfee and click on “Reactivate” button.

It may open McAfee account page and enter your login credential, if it ask to login to McAfee account.

Right click on M icon from the system tray and try to update and McAfee and let us know if it fixed the issue.

update-M icon.jpg

on 1/6/11 10:37:00 AM IST
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community