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donwolfani
Former Member
Message 1 of 2
‎06-29-2010 01:22 PM

installing cause computer to freeze when it connects to the internet

when I installed it caused my laptop to freeze, my pc is a toshiba running vista with 2 gigs of ram,

when i first installed i let it get the files from offline and it had the problem, i tried reinstalling using the files on the disk instead but when it checks for errors and infections before the install it said it could not remove one    please help

it runs fine on my main machine but why not this one?

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Dinz
Former Member
Message 2 of 2
‎06-29-2010 03:05 PM

Re: installing cause computer to freeze when it connects to the internet

If I understand correct while you install McAfee its stops where it says One or more threats cannot be removed. ??

Please correct me if Im wrong .Also let me know the following information ;

What is the operating system that we use ?
Do we receive any virus pop ups in the computer ?

Regards,
Dinesh K
McAfee Online Community Moderator

on 6/29/10 4:07:40 PM GMT-06:00
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