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Message 1 of 3

failing to send file to McAfee for analysis

i want to submit all the files that are getting detected by McAfee with realtime Artemis system directly from my quarantine by the option of "send to McAfee". The problem is it gives me error when i try o send file by this way.. Please tell me the reason behind it..!!

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Message 2 of 3

RE: failing to send file to McAfee for analysis

I get similar issues when ever I've tried to do it from within the Security Center except that in my case it says "network error", which is absurd as I'm not on one.

Anyway, as they are Artemis they already have been checked and not found in the database so it may be a good idea to send them up, especially if they are false positives.

Check this sticky regarding the procedure:

(You'll see there that they are now accepting larger submissions....unofficially).
Message 3 of 3

RE: failing to send file to McAfee for analysis

Today i tried to send file to McAfee, and i got succeeded to send...

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