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Former Member
Message 1 of 3

downloaded internet security not working

My bank offers Internet Security as a free download with 12 months service. I downloaded the software but it will not install. No error messages. It just doesn't do anything, apperars to be stuck. I cancelled several times and try to reinstall with no luck. I am running Win 7, not sure what version of Internet Security - it does not say on the McAfee website.

Any help would be appreciated!

2 Replies
Former Member
Message 2 of 3

Re: downloaded internet security not working

Hi jenmcd ,

There is a compatibility issue  between mcafee home edition and windows 7 64 bit operating system . but soon it will be fixed as mcafee is working on it .

if its windows 7 -32 bit operating system   let me know  What type of internet connection you have. do you have any other 3rd party antivirus security in system apart from mcafee .  If so removeother ativirus  softwares .

Also try running virtual technician  by going to mvt.mcafee.com (dont use www or http).

Message was edited by: kumaravel on 5/19/10 11:50:36 AM CDT
Former Member
Message 3 of 3

Re: downloaded internet security not working

thank you. i am running win 7 64 bit.

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