×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
raelwards
Contributor
Message 1 of 2

computer not protected/blank sec cntr screen

I am getting the "Your computer is not protected" alert. I click on the alert and get the McAfee Security Screen but it comes up blank. The only way around this problem for me has been to go thru Virtual Technician and reinstall everything. It is time consuming to do this and it works for a day or two then the alert is back. Can you help me? I am not using IE, but I am using Firefox.

Thank you
Labels (2)
1 Reply
exbrit
MVP
MVP
Message 2 of 2

RE: computer not protected/blank sec cntr screen

Whether or not you use IE it is still important to keep IE up to date and at its default settings because many applications, including McAfee, still rely on it.
McAfee Security Center is actually an IE page, albeit internal.

Please open IE and tell me what it says for the version under Help/About.

If you know that it's IE8 beta (for instance) please uninstall it immediately and install IE8 final from Microsoft's website. The beta caused this issue.

What system and service pack are you using?
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community