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Former Member
Message 1 of 7

can't launch or access Viruscan

Hi I'm new on the forum.
I got security center 9 and it's running quite well except I can't reach viruscan nor launch any analysis at all. The web page can't be loaded.
Does anybody already face such a problem ?
Any help is welcome here cause it's a bit stressfull...
6 Replies
Message 2 of 7

RE: can't launch or access Viruscan

Please explain what happens when you try to your Security Center?
Former Member
Message 3 of 7

re - can't launch or access Viruscan

When I select Analysis a information page shows up saying " this program cannot display the web page" and then suggest the most probable reasons :
"- you are not connected to internet
- the web site is facing some problems
- the address could be wrong "

then suggest some actions to take...
Is it possible to join a screen capture here ?
I could show you what is display...

Thanks for yout feedback
Message 4 of 7

RE: re - can't launch or access Viruscan

Screen captures have to be hosted externally at place like Photobucket or ImageShack. Then you post it using BBCODE like

Are you using Internet Explorer 8 beta? If so get rid of it as it isn't compatible with McAfee.

They are working on it.
Message 5 of 7

RE: re - can't launch or access Viruscan

Just a quick question. I'm using IE8 Beta and my SecurityCenter window is blank. I understand that IE8 is incompatible with McAfee at this time. Even though I can't see my SecurityCenter window, am I still protected by the firewall and antivirus? Thanks in advance.
Message 6 of 7

RE: re - can't launch or access Viruscan

One can only assume so as there is no way to tell. It's your call. Personally I would remove IE8.
Message 7 of 7

RE: re - can't launch or access Viruscan

Yes you'll be still protected. If you go to Services.

Click Start-> Run-> type Services.msc-> Check for all McAfee services. you should be able to see McAfee services started and running.
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