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wilsontejones
Former Member
Message 1 of 2
‎06-28-2010 03:41 AM

activating mcafee subscription

i have a problem activating my mcafee antivirus that i just brought a  while ago. actually my default mcafee here in my lenovo laptop is not  expired yet, but i decided to install the one i bought to prevent  hassle. i uninstalled the previous one, and installed the single  subscription a while ago, and put the serial on the activation boxes but  it says unsuccessful. it says i have to activate it after 15 days. what  does that mean? is the keys written in my box a valid one? i need help. pls email me Email address removed y Moderator

Message was edited by: Dinz on 6/29/10 10:25:42 AM GMT-06:00
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1 Reply
Dinz
Former Member
Message 2 of 2
‎06-29-2010 09:24 AM

Re: activating mcafee subscription

Hi Wilson,

Checking with your subscription details I could see that you already have a mcafee product under this email address. Could you please confirm whether you are using the option that says : I already have a McAfee account while registering your programs with the same old credentials . If you still receiving an error please provide me with a screen shot of the same ; that will help us to help you on the same.

Please do not post your email address on any public forums for safety purpose.

Regards,
Dinesh K
McAfee Online Community Moderator

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