×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
thingummijig
Former Member
Message 1 of 4

Where to report suspected trojan/virus file?

I've just received two emails from unknown people that contain exactly the subject (part of my address), same text (just my name and address) and a .PNG attachment. 

According to many sites, .PNG are harmless, but in other sites they link them with trojans.  I ran it through the McAfee scan and it found no issue. 

However, I don't believe that two emails from unknowns in a clearly automated format are harmless.  I'd like to refer them to somewhere for further verification (and probably improvement of the scanner).  Is there somewhere at McAfee that I can send them?

If that doesn't exist, does anyone know of a way to safely open them with no chance of something ferreting around for data or causing other mayhem.

Cheers,

b.

3 Replies
exbrit
MVP
MVP
Message 2 of 4

Re: Where to report suspected trojan/virus file?

You can send it up to McAfee for further analysis and/or upload it to VirusTotal where is will analysed by all the major antivirus engines.

Send a file to Avert Labs for analysis:

http://vil.nai.com/vil/submit-sample.aspx

or

https://www.webimmune.net/default.asp

or

Email file to: virus_research@avertlabs.com

When submitting samples via E-mail all samples must be packaged in a .ZIP file. When creating this .ZIP file, it is important to understand that the .ZIP can be no more than 3 megabytes in size and can contain no more than 30 files. Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.

VirusTotal:  http://www.virustotal.com/metodos.html

thingummijig
Former Member
Message 3 of 4

Re: Where to report suspected trojan/virus file?

Don't you wish the 'formal' sites were as quick and thorough?  Many thanks for that.

Cheers,

b.

exbrit
MVP
MVP
Message 4 of 4

Re: Where to report suspected trojan/virus file?

Yes indeed and you're welcome. 😉

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community