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CWH803
Former Member
Message 1 of 12

What is the McAfee 2009 Comcast product?

Comcast is about to offer or is offering the McAfee 2009 product in lieu of the McAfee Internet Security 2007 suite.

I'm unable to indentify what exactly this "McAfee 2009" product is.
11 Replies
vinod_r2
Reliable Contributor
Reliable Contributor
Message 2 of 12

RE: What is the McAfee 2009 Comcast product?



Could you clarify as to where you got this information from?
exbrit
MVP
MVP
Message 3 of 12

RE: What is the McAfee 2009 Comcast product?

Sounds like a Comcast person used internal lingo. It merely means the 2009 product line.
exbrit
MVP
MVP
Message 4 of 12

RE: What is the McAfee 2009 Comcast product?

This thread has been edited due to internal terminology being used. Please refer to the Comcast Security page at http://security.comcast.net/

Thanks.
CWH803
Former Member
Message 5 of 12

RE: What is the McAfee 2009 Comcast product?

Thanx Peter for the clarification.
exbrit
MVP
MVP
Message 6 of 12

RE: What is the McAfee 2009 Comcast product?

No problem. Would you mind telling me who quoted you that terminology exactly as they aren't supposed to be talking in techspeak?
CWH803
Former Member
Message 7 of 12

RE: What is the McAfee 2009 Comcast product?



The McAfee internal nomeclature was mentioned in the Comcast Help Forum; probably because the McAfee folks who advise Comcast Management used it.
exbrit
MVP
MVP
Message 8 of 12

RE: What is the McAfee 2009 Comcast product?

Thanks. I guess there's nothing to be done about that then.
Logan600
Contributor
Message 9 of 12

whats the day?

does anyone know the day comcast is going to give us the 2009 update...
exbrit
MVP
MVP
Message 10 of 12

RE: whats the day?



They've just released it....rather late in the day if I may say, but to get it you'll have to do the following:


1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".

2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MC... This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)

3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
If you can't find these files don't worry. It just means that MCPR has done its job.

4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
If you are McAfee direct customer, go to https://home.mcafee.com/Secure/Protected/Login.aspx and log in to download your McAfee products.

If you received your McAfee products from your service provider, please use the list below to download your software.

Comcast users should go to http://security.comcast.net/ and log in to download your software.
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