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TechnicalBat
Contributor
Message 1 of 2

VPN on mobile connected to tunnelbearTunnel

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Hi,

I've been having some issues with my VPN - if I use Safe Browsing, it acts as VPN but my VPN isn't turned on.

However, today I was able to turn both Safe Browsing and VPN yet when I checked my notifications, under Android System, it says I'm connected to tunnelbearTunnel.

I have used TunnelBear before and I recognise it as a VPN but I'm not sure why McAfee are using it.

Surely Mcafee have their connections and doesn't piggyback off this.

Can anyone explain?

1 Solution

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: VPN on mobile connected to tunnelbearTunnel

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Hi @TechnicalBat 

Greetings from McAfee.

We would like to inform you that these names are normal and expected. You see the PolarBear reference because the VPN used in your McAfee product uses 'polarbear' components from the McAfee-owned Tunnel Bear VPN product. 

For more information, we request you to refer our below article.

McAfee VPN appears as PolarBear in Windows Notification area

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

View solution in original post

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: VPN on mobile connected to tunnelbearTunnel

Jump to solution

Hi @TechnicalBat 

Greetings from McAfee.

We would like to inform you that these names are normal and expected. You see the PolarBear reference because the VPN used in your McAfee product uses 'polarbear' components from the McAfee-owned Tunnel Bear VPN product. 

For more information, we request you to refer our below article.

McAfee VPN appears as PolarBear in Windows Notification area

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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