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Message 1 of 2

VPN failed to work

Dear McAfee Support Team,

VPN used to work before and now I'm having a VPN issue and it's not loading on my laptop. No access to the VPN setting etc and the VPN just keep waiting/loading screen, refer to the screen grab below. Trying to troubleshoot the VPN issue. I had the firewall disabled, used a different Wi-Fi network, updated Windows, and updated McAfee.

Need help to resolve this VPN issue. Thank you.



1 Reply
Message 2 of 2

Re: VPN failed to work

Hi @sylphy 

We regret for the inconvenience!

Kindly let us know the following to assist you better:

  1. Operating system version:
  2. McAfee Version:

Alternatively, you can always contact the chat support using below link for technical assistance.

McAfee Support

Hari Durairaj

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