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AndyMotteberg
Former Member
Message 1 of 2
‎12-15-2008 11:45 AM

Trying to register McAfee

I'm not sure if I'm posting this on the right board or not. I recently bought McAfee Total Protection 2009 for my PC. I installed it. My Protection Status says "Am I Protected? No". When I click Fix, the box comes up in the corner of the screen that says I need to register. I checked the box for Register my products now and clicked OK. NOTHING HAPPENS. The box comes up all the time and when I click OK, the box dissappears and nothing happens. What is the problem? I've re-installed it and that did not fix it, I emailed support and they sent me a link to the FAQ's, none of them are my problem, I downloaded McAfee Virtual Technican and that did not fix it either. What is wrong??? I just bought this McAfee software and I'm not even protected sad :mad: Please help!!

Thanks.
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exbrit
MVP
MVP
Message 2 of 2
‎12-15-2008 02:24 PM

RE: Trying to register McAfee

Make sure that your machine clock is accurate both time/date and timezone-wise.

If you are running Internet Explorer 7 go to Tools/Internet Options/Advanced and click the Reset button. OK and exit, close and reopen IE7.
You will have to-enable all the browser add-ons.

If Internet Explorer 6 - go to Tools/Internet Options..
General tab: clear cookies, history and temporary files
Security tab: set all zones to default
Content tab: disable Content Advisor
Advanced tab: set to default. OK and exit.


See if that helps.

Also see this FAQ: http://service.mcafee.com/faqdocument.aspx?id=TS100431&lang=en_US&prior_tid=17&AnswerID=16777229&tur...
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