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Philpc
Contributor
Message 1 of 7

Tracker remover in new version.

I have until a update on my mcafee total protection been using ver R51. It has now updated to version 16 R111.

Since then there is no settings in the tracker to choose what to delete i.e. browser history etc also there is no registry cleaner, jump list, etc.

I will not now use tracker remover as I never remove browser history and to stop the registry cleaner is an insult. After years of using Mcafee and on all my computers, laptops, tablets and mobile, I will not be renewing.

Mcafee is now not fit for my purpose.

Come on tech sort it out or more will not renew.

6 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 7

Re: Tracker remover in new version.

Hi @Philpc 

Sorry for the inconvenience caused.

We would like to inform you that McAfee aware of this issue and also fixed in the latest version. Kindly update McAfee to the latest version 16.0.112 above.

Regards,
Venkat

Philpc
Contributor
Message 3 of 7

Re: Tracker remover in new version.

Hi Venkat_YM

Thank you for your reply, I have tried to do an update but at the moment it returns that I have the latest version R111.

Any advice on how to get the latest version please.

Venkat_YM
Moderator
Moderator
Message 4 of 7

Re: Tracker remover in new version.

Hi @Philpc 

Greetings from McAfee.

We request you to wait for another couple of days which you will be receiving it. If not kindly get back to us and will help us on the same.

Regards,
Venkat

Philpc
Contributor
Message 5 of 7

Re: Tracker remover in new version.

Thank you for your reply, For the last 5 days or so even the the update app will not run and check now.

I have left it all day and night and it just hangs there checking for updates.

How many have this problem? Mcafee inform me it's because I have an Argos version.

At this stage I will not be renewing Total Protection ever again.

Very dissapointed customer.

Venkat_YM
Moderator
Moderator
Message 6 of 7

Re: Tracker remover in new version.

Hi @Philpc 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

Philpc
Contributor
Message 7 of 7

Re: Tracker remover in new version.

I have sent you a pm by email, regards Phil

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