Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 2

Solution / fix - wireless connection lost (Moved)

Thanks for placing my solution in the "SecurityCenter 9.0 [SOLVED ISSUES]" forum as advised by the reply "Moved".

FWIW an official McAfee reply to my original message was initially expected along the lines of ...

"We are very concerned to hear of the multiple problems that you encounterd that were directly caused by your McAfee product and/or subsequent updates
We will urgently investigate what caused your problems to ensure that this does not happen in the future to you or our other valued customers.
Please let us know details of your purchase and we will compensate you for the wasted time & materials incurred by your purchase of this McAfee product."

Or am I being unreasonable?

Cheers, Ray
1 Reply
Message 2 of 2

RE: Solution / fix - wireless connection lost (Moved)

Well, you are being optimistic shall we say. We are all volunteers here. We pass things on to McAfee but whether or not they act on those remains to be seen.

Customer Service are the people that deal with compensation, not this forum, where we try to answer technical questions to the best of our ability. If we can't then there is always Technical Support available 24/7.

You did ask me to move that post.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community