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eugemac
Former Member
Message 1 of 6

Security Center Showing blank screen

Hello,

all of a sudden my security center oppens up with a blank look and i can not reach any of the menu.

I have rebooted

closed all programs

tried McAfee virtual tech support

any ideas

thanks in advance

attached is a file with picture

5 Replies
exbrit
MVP
MVP
Message 2 of 6

Re: Security Center Showing blank screen

Are you using a beta browser, in particular IE9 beta?   If so please uninstall it.

See this document regarding IE9:  https://community.mcafee.com/docs/DOC-1779

If you aren't then try the following:

As McAfee SecurityCenter relies on a fully functional Internet Explorer, up to date and set at its default settings whether it is the default browser or not, open Internet Explorer and go to Tools/Internet Options/Advanced and click Reset, Apply and OK and OK any prompts.

Close and reopen I.E. and go to Tools/Manage Add-ons and re-enable the add-ons.

Hopefully it will now work.

If not I need more information such as your operating system, service pack, browser(s) and versions etc.

Message was edited by: Ex_Brit on 03/12/10 7:55:31 CST PM
eugemac
Former Member
Message 3 of 6

Re: Security Center Showing blank screen

Thanks so much Ex-Brit, it was the IE 9 and your solution worked.  It will probably solve some of the other pesky issues i was having with other programs.

Thanks for your prompt answer and for your apparent devotion to this community, 21,000 posts? That is just mind blowing, for a volunteer?

If you ever come towards Washington DC send me an email ahead, I owe you a drink!

exbrit
MVP
MVP
Message 4 of 6

Re: Security Center Showing blank screen

43,018 posts actually....LOL

Thanks for the offer and glad to help.


Message was edited by: Ex_Brit on 04/12/10 7:00:11 CST AM
eugemac
Former Member
Message 5 of 6

Re: Security Center Showing blank screen

OK now I am worried about you!

It is fairly strange, in the "reading" portion of the forum it says 43,000 and that is what I initially posted. But in the area that i am in now, the "reply" area, your last post below shows 20,994 responses.  I thought i had make a mistake and corrected.

I guess i have to up my offer to two drinks...it is the only fair thing to do! 

exbrit
MVP
MVP
Message 6 of 6

Re: Security Center Showing blank screen

You are right, I'll have to point out that small discrepancy to the powers that be.   Thanks and all the best. 😉

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