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kathy611
Contributor
Message 1 of 5
‎02-25-2012 07:36 PM

Reinstallation

I need to reinstall my McAfee Total Protection 2012.  I downloaded it a few weeks ago, but this dialog box keeps popping up asking which program I want to use to connect to the internet.  I can't even listen to music that I had previously downloaded or even use the calculator on here.  What can I do?

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4 Replies
Peacekeeper
MVP
MVP
Message 2 of 5
‎02-26-2012 01:35 AM

Re: Reinstallation

Best to call tech support the advice is free.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

That said have u a pic of the popup?

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katherineyh
Former Member
Message 3 of 5
‎02-26-2012 04:02 AM

Re: Reinstallation

Until a McAfee person comes along a couple of questions.  

Can you open SecurityCenter and click about and post the version numbers of the various components please? http://imagicon.info/cat/5-73/vbulletin-smile.gif

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exbrit
MVP
MVP
Message 4 of 5
‎02-26-2012 04:38 AM

Re: Reinstallation

Moved from Community Help to SecurityCenter.

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Dinz
Former Member
Message 5 of 5
‎02-28-2012 05:37 AM

Re: Reinstallation

Hi Kathy,

Can you please provide us with a screen shot of the pop up dialog box .

Also, what is the version of McAfee Personal Firewall.

Operating system ? (Windows Vista/Windows 7)

Regards,

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