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jonnywalker
Contributor III
Message 11 of 13
‎07-30-2018 04:10 PM

Re: Quick Clean and shredder gone after I got an update to new UI ?

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Hi

Did an update, restarted same problem persists nothing has changed. Still missing Quick clean, shredder and VU-Scanner and back on the old green UI. But still missing the components that was there before that f*****g update that made a mess of my prepaid program. Could as well run a free product when I don´t get what i´m paying for. Realy don´t understand when you say it been solved, not for me anyway. Hopefully it will be asap.

JW

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selvan
McAfee Retired
McAfee Retired
Message 12 of 13
‎08-14-2018 08:03 AM

Re: Quick Clean and shredder gone after I got an update to new UI ?

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Hi 

We managed to solve this problem and received confirmation from affected customers a while back. Please confirm if your are able to access Quick Clean and Shredder. If the problem persists simply re-install McAfee and let us know the status.

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axcel31
Contributor
Message 13 of 13
‎08-14-2018 11:54 AM

Re: Quick Clean and shredder gone after I got an update to new UI ?

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Shortly after I posted; the McAfee UI reverted on its own to the Old UI. Once it had reverted, I have been able to use Quick Clean and Shredder.

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