Hi,
I hope I have the correct part of the forum, I would be very glad of some advice please.
I have Total protection 2009 3 user.
I am running XP on the first computer.
I clicked on the renewal button and was directed to a screen to purchase a download (which actually seems to be a new programme purchase) the download would not proceed untill I disabled all the functions of the existing McAfee programme.
This meant remaining connected to the internet for 30 mins or so without a firewall, It didn't seem possible to download to a saved file and install later as you can with some security providers.
I now want to carry out the update on my second machine which runs Vista, can I disable McAfee but enable the windows Firewall as a temporary measure while downloading without causing a problem please?
Thank you,
Regards,
cuppatea.