That Moderator was me and if you keep posting in every thread there is I wont have time to answer anyone.
The 2010 products we be available for beta testing in a couple of weeks or so at the beta site: http://community.mcafee.com/showthread.php?t=222454
What I didn't state in that post was that despite the warning VirusScan is still protecting you.
I've already answered one of your many posts elsewhere with some reasons for all this and I don't have time to keep repeating it.
Locking this thread as it is old and to be fair to the original posters. Any new cases please start your own thread, thanks. Any ongoing cases. follow the advice of Technical Support Chat, escalate the case if necessary. Also use the forum search function for similar instances.
Those of you stuck with last years' applications from your ISP, pester them to get up to date, as at least the FIX button works 99% of the time in the 2009 products, after a reboot in some cases.