Sometimes activation fails over a wireless connection, not sure why. Is it possible to use a wired one just for that?
I'm assuming the software is installed. If it is then there must be a listing in Control Panel > Programs and the also must be an icon near the System Clock and /or on your desktop plus a listing in Start/All Programs.
This is Windows 7 SP1 I assume? I hope it's up to date and another thing to update that you may not be aware of if you happen to be using another browser. McAfee uses Internet Explorer, so it is always best to keep that current too, so IE10 is the latest version which you should have.
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