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Former Member
Message 1 of 6

Please activate your subscription

I have Total Protection 2008 installed on 2 computers. One has Vista prem SP1 the other XP-SP3.

Security Center 9.

My account on McAfee show a subscription to Total Protection, 3 user, expiring 9/20/2009.

Sec Cent Info says "please activate your subscription" and frequently pops up a window with the same message. Clicking on "Activate' does nothing. (no surprise there)

Same problem on both machines.

Both seem to be updating OK though.

How do I get rid of this problem. The popups are becoming VERY annoying.

D@#*N popup just showed its ugly face again while typing this. PLEASE HELP!!http://community.mcafee.com/images/smilies/mad.gif
5 Replies
Former Member
Message 2 of 6

RE: Please activate your subscription

Nice to know there's a few of us... and a lot more, I'm sure, as the year gets older.
Reliable Contributor
Reliable Contributor
Message 3 of 6

RE: Please activate your subscription

Are you using DELL computers?

Contact customer support find the email address you have the subscription under and re-install the products.:)
Former Member
Message 4 of 6

RE: Please activate your subscription

No Dell- home built.
The web site did say it was activated (using old logon and password), and am getting updates, but Security Center still tells me I need to activate. Nothing happens when I try to, wether as a pop-up or from S.C.
Former Member
Message 5 of 6

RE: Please activate your subscription


One Dell and one Toshiba. Have e-mailed customer support. will wait for reply before re-installing.

Former Member
Message 6 of 6

RE: Please activate your subscription

I've had exactly the same problem for about a month. Security Centre 9.0 (subscription till about June 09). I use a Compaq laptop, Windows XP.
I don't mind the pop-ups so much, I only get them about once a day, but it worries me that Mcafee might not be protecting me fully if it needs 'Activation'.
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