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vikram619
Former Member
Message 31 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Okay,

I have checked in the JAVA site and there is a off line installer package as well.  Currently trying to download the same from the site. I will update this post once JAVA is installed.

nehalreads
Former Member
Message 32 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

HI Vikram Iyer,

I have tried the same as well. I have send you a private message stating some work around. Please follow the same.

vikram619
Former Member
Message 33 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Successfully installed

JAVA Version 7 Update 17

Had to run through the Microsoft fixit, which actually cleared the issue with JAVA update.

Let me know what next?


nehalreads
Former Member
Message 34 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Hi Vikram Iyer,

That's great. After verifying the log's ; i will schedule a call back tomorrow and will let you know the time.

vikram619
Former Member
Message 35 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Okay with this.

Can i try once again to install AV now?

vikram619
Former Member
Message 36 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

jAVA_update.png

Just a confirmation to show that JAVA was installed.

nehalreads
Former Member
Message 37 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Hi Vikram Iyer,

You can try from au.mcafee.com . I have send you a private message mentioning the time.

vikram619
Former Member
Message 38 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Tried to download, but it does not show me the activated AV 2013, instead it shows me Trial version.

I will wait for your call tomorrow!!!!

nehalreads
Former Member
Message 39 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Hi Vikram Iyer,

As discussed ; Please continue with the installation. Only select Virus and Spyware protection from mode of installation ( Custom ). Let me know the outcome.

vikram619
Former Member
Message 40 of 45

Re: Not able to install AV 2013 Plus SR-1046782358

Installation incomplete....

Now I will wait for call.. even if it is from Kartik.. i am ready to sit down the entire day tomorrow to get this sorted out...

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