From my point of view yep, I will know for sure when it updates next time.
You and many others here have helped me many times in the past, for that I am grateful and the above post as I hope I mae obvious was not aimed at you, your non paid work and assistance has probably helped most of us out of scrapes and issues in the past, and I feel you should be rewarded.
I always come here with my problems, not to the support, as I know the answers I get here will be realistic and welcomed, not so with the tech.
It is such a shame, Mcafee is an EXCELLENT product, have used it almost as long as I have used the internet and all bar one major virus has kept me running. I just feel things need to change on the support side of things to keep the majority of us with Mcafee.
Anyway mate, until the next time, thanks for all of your help.