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mcafeenyc
Former Member
Message 1 of 2
‎04-15-2009 09:15 AM

No Backup in my McAfee Security Center

My McAfee Security Center has no Backup/Restore feature on my Desk Laptop Vista Home Premium. But my 2nd mobile laptop with XP Pro has the files' Backup/Restore feature. How can I get Backup/Restore feature on my Vista Home Premium?
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BalaSGS
Former Member
Message 2 of 2
‎04-15-2009 10:23 AM

RE: No Backup in my McAfee Security Center

Please clarify/try to do the following steps,

Do you have any third party (data backup) software/Application in the computer?
Can we have the Version of McAfee software installed in the computer (Open Security center->Click on the about button on the bottom Right hand panel of Security center ->Check the Build number for the)?

Steps:

Try to perform the windows update including Optional update (open the Internet Explore Click Tools->windows update)
Follow up the Document ID: TS100243 if you are getting an error regarding the Microsoft .NET Framework
http://service.mcafee.com/FAQDocument.aspx?id=TS100243&lc=1033
Perform the MVT in the computer and post the session ID
http://mvt.mcafee.com/mvt/default.asp
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