ok, thanks. but remember, it's not just my browser. it doesn't connect to my e-mail server, either. it looks like for some reason, the firewall just won't let the computer see an internet connection, even though it's connected.
i have been using this exact same set-up with norton for 2 years, with absolutely no problem. just didn't want to pay 60 bucks to re-up at year-end. i had always been a mcafee guy (or avg) before.
don't have any experience w/moz, and never do any uninstall/reinst unless there's a problem (like now), so i'm a little nervous about this.
let's see if we get any other ideas . . .