Hi @RR
Greetings from McAfee.
We are sorry for the inconvenience caused. We recommend you to uninstall and reinstall McAfee on your device and update us the outcome. Do share the OS details and Mcafee version details if you still facing issues post reinstallation.
Alternatively, you can always contact chat support using the link below for immediate assistance.
McAfee Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Venkat