I have having a problem with my laptop. I have recently installed Mcafee Security Suite from my Cox internet service but cannot get it to work. It says I am not protected and when I attempt to fix it, it throws the following error. "One or more problems cannot be fixed because of an error."
I have recently had some malware/spyware issues but think I have them cleared up. I do have Symantec Corporate 10 (which sucks). I have all the startup items and services disabled for Symantec so it is not running at all (or should not be).
I recently got the Refpron.B and Win32.Delf.rtk malware on my machine (all this was before Mcafee was installed). I was able to remove that using Windows OneCare and MalWareBytes.
I have searched other forums regarding this issue and tried those things and nothing seems to fix it. I have already uninstalled Mcafee through windows, rebooted, used the Mcafee removal tool (MCPR.exe), rebooted and reinstalled, and still having the problem.
I have ran the following scans (in safemode), Windows OneCare Online, SuperAntiSpyware, MalWareBytes, TrendMicro Online, Kaspersky Online, and Spybot. Currently they do not find anything.
I have HijackThis installed also. What logs do you guys need, or what do I need to do to get this fixed. Any help is appreciated. Should I completely remove Symantec 10, I have no problem with that.
IBM ThinkPad T42p
Windows XP SP2
1.00 GB RAM
Security Apps Installed:
Symantec Corporate 10
Mcafee Security Suite 9.3