I am having a problem i downloading the virus scan. The MVT has not helped. I have uninstalled and reinstalled several times but of not help.
The McShield is paused and I cannot change any properties or start. All buttons are disabled. I have used malware scans and have not found anything.
The program is by ATT as part of the DSP package and allows 7 licenses.
Since the pprogram is not able to download the signature, the AT&T internet security suite (powered by Mcafee) indicates that the computer is not protected. If I try to "fix it", I get a message that one or more problems cannot be fixed because of an errort.
If I try to scan (quick scan), I get an error "scanning has encountered a problem from which it cannot recover. Here are problem details. result = 2147467259"
I am using Win Vista and I have IE8 but I have also tried downgrading to IE7 with no results.
Can anyone help solve this issue? Thanks in advance.
vpaus.