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Arrlington
Former Member
Message 21 of 29

Re: McAffee update manager Service

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Here's more bad news. The fresh installation of McAfee with DAT 6809 just coughed up this message on my Windows Vista Home Ultimate SP2 32-bit machine with IE9:

McAfee Failure Message 08 20 12.jpgThe product  still appears to  run quick scans, but I'm not confident of the results.  Any ideas?

merrillie
Contributor
Message 22 of 29

Re: McAffee update manager Service

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I am also having the same update launcher problem for the past few days. Everything appears to be working fine except I keep finding this error message on my pc when I get home from work. If I try and manually run a scan to check for updates it returns an error message. Under Updates it says that updates are current and last one was at 5.19am.

I have McAfee AntiVirus Plus.

Peacekeeper
Message 23 of 29

Re: McAffee update manager Service

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What dat have you?

Arrlington

That is interesting you should get 11.6 now . Possible that the install was corrupted can you retry it (the reinstall) please.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

reinstall Mcafee


Arrlington
Former Member
Message 24 of 29

Re: McAffee update manager Service

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I just did the clean out and reinstall on 19 August 2012, as noted above.  Here's my version info now:

McAfee Version Info 08 21 12.jpg

How may I insure that I receive version 11.6?

Peacekeeper
Message 25 of 29

Re: McAffee update manager Service

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Is this a mcafee subscription or 1 through an ISP or say Dell?

Really 11.6 is out in your country so either It is throttled ie only given out to a certain % each day or I can force the update. I would rather wait a bit to see if it comes by itself.

So it is running Ok now or you still getting the error?

If the latter I would try a reinstall from the aussie server you will get 12.0 there the new 2012 version.

merrillie
Contributor
Message 26 of 29

Re: McAffee update manager Service

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dat version 6807 guess I better try an uninstall and reinstall,

Peacekeeper
Message 27 of 29

Re: McAffee update manager Service

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Yes should be 6809  though you tried a restore back 2 days then try an update?

timbo1963
Former Member
Message 28 of 29

Re: McAffee update manager Service

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I have McAfee on 2 PCs and both are showing they have updated to DAT ver 6809.  I can scan for viruses and Im getting no error messages at all. However for days now when I go to do an update it keeps comming up "Your programs are up to date"   If this keeps up should I reinstall also?

thanks

exbrit
MVP
MVP
Message 29 of 29

Re: McAffee update manager Service

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There was a problem with DAT's 6807 and 8 so 6809 means your are up to date.    6810 should be out soon but as yet I don't have it.  Wait awhile to see if you get an update within the next few hours.

Message was edited by: Ex_Brit on 21/08/12 4:43:04 EDT PM
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