×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MattM1121
Contributor
Message 1 of 8

McAfee desktop icon won't go away. (Acts like Malware)

Greetings,

I had to rebuld my laptop this past weekend thinking it had memory issues. Ended up being McAfee. heh..

Anyway, I downloaded and installed the latest McAfee SecurityCenter. I don't like program icons on my desktop so I usually delete the icons,

Everytime I restart my computer the McAfee icon ends up back on my desktop. It's like a bad malware program, and I find it very frustrating.

How can I get rid of this icon?

Thanks,

-Matt

7 Replies
exbrit
MVP
MVP
Message 2 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

That should have been taken care of in the current version, however all is not lost, there is a fix here:  http://service.mcafee.com/faqdocument.aspx?id=TS100906&lang=en_US&prior_tid=2&AnswerID=16777216&turl...

MattM1121
Contributor
Message 3 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

Thanks so much for such a quick response!

However, when I click on the link I get an redireted to an Error page.  -

Could you double check your link?

Thanks,

-Matt

exbrit
MVP
MVP
Message 4 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

Try right-clicking it and opening in a new tab as it works fine for me.

Basically what it says is...

Step 1 - Download the ICON Display Tool from the URL below and save it to your Desktop:

http://download.mcafee.com/products/licensed/cust_support_patches/ICONDisplayTool.zip

 
Step 2 - Disable Access Protection

  1. Double-click the M icon in your taskbar.
  2. Select Navigation.
  3. Select General Settings and Alerts.
  4. Open the Access Protection drawer.
  5. Clear the checkbox beside Use Access Protection.
  6. Click Apply and close SecurityCenter.

Step 3 - Expand the ICON Display tool

  • Windows XP:

    1. Right-click the ICONDisplayTool.zip and select Extract All.
    2. Click Next.
    3. Click Next again.
    4. Click Finish.
       
  • Windows Vista and 7:

    1. Right-click ICONDisplayTool.zip and select Extract All.
    2. Click Extract.

Step 4 - Run the ICON Display tool

  1. Navigate to the ICON Display folder and locate the ICONDisplayTool.cmd file.

    • For Windows XP, double click the file.
    • For Windows Vista and 7, right click the file and select Run as administrator.
       
  2. When the command prompt menu opens, select the required option:

    • To disable the desk top icon select 1 and press ENTER
    • To enable the desk top icon select 2 and press ENTER
       
  3. After the process completes, press any key to close the window.
  4. Restart the computer to complete the icon status change.

Step 5 - Enable Access Protection

  1. Double-click the M icon in your taskbar.
  2. Select Navigation.
  3. Select General Settings and Alerts.
  4. Open the Access Protection drawer.
  5. Click the checkbox beside Use Access Protection.
  6. Click Apply and close SecurityCenter.

     




voyagerseven
Former Member
Message 5 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

I have this same problem...... I can't get any of the solutions on this site to work for me...

I am a gamer and don't want any desktop icons on my desk top except for the games I am playing... I've used desktop clean up and the solutions here.. nothing works...

This McAfee icon keeps re-appearing on my desk top.. I have used McAfee for years and just renewed my account and now I can't hide the Icon...  If I can't stop this... I will find another brand... Any help would be greatly appricated..  I use  Microsoft Windows XP Media Center Edition 2005 SP3

marksleight
Contributor
Message 6 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

I've got the same problem as Arthur.  I received an update a few days ago and now the icon has started to appear on desktop again.  Had this a year or so back, and the instructions posted by Ex_Brit worked then, but no longer.  The icon briefly disappears but reappears on reboot after a short period.

As the OP says, I don't like any icons on my desktop.  I tend to put things there as a reminder that I need to take some action.

Have a desktop and a laptop both running Windows 7 64-bit Home Premium, and problem present on both.

jmckee
Contributor III
Message 7 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

This is a known issue that arrived with the latest update to the Security Center. The techs are aware of it.

Peacekeeper
Message 8 of 8

Re: McAfee desktop icon won't go away. (Acts like Malware)

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community