McAfee Total Protection 2011 keeps asking me to update/restart my computer several times a day.

[starryeyed]

Any suggestions at all would definitely be welcome.. I'm at my wit's end.

Message was edited by: starryeyed on 12/22/10 7:41:12 PM CST

[exbrit]

I think with it being holiday week help on these forums is going to be a bit hard to find.  You might want to open a case with Technical Support Chat linked through Useful Links above.

Even if youi tried that before, it's your best bet.

[Dinz]

Hi there,

Service pack is one of the reason for that McAfee update that makes the programs think that the machine is never rebooted. Not to forget, that you mentioned there were 20 updates available; but unable to install - This would result later,  creating a problem in future updates.

So probably , getting all the windows updates to machine would solve the problem.

Regards,

Dinesh K

McAfee Online Community Moderator

[user_177251]

Hi

Computers that repeatedly prompt to be restarted after an update might contain an unrequired registry key. Removing this registry key will resolve the issue. During the update process, a registry key might remain after the update cycle is complete. In this situation, the update service may continue to request a system restart.

Windows 2000 / XP / Vista

1. Click the link below to download
   
   http://download.mcafee.com/products/licensed/cust_support_patches/TS100430.bat to your Desktop.
   
    
2. Save the file to your desktop.
3. Double-click TS100430.bat. For Windows Vista, right-click TS100430.bat and select Run As Administrator.
   
   IMPORTANT: This batch file contains commands which will modify your Windows registry. Before running any batch file, ensure that you trust the source of the file and know its intended purpose.
    
4. Restart your computer.

If this issue fails,

Please un-install and re-install McAfee.

[exbrit]

Vijish, interesting...might this also work in Windows 7?

[Dinz]

Yes, Peter  , , , This batch tool goes ahead and remove that pending registry key ; But we do not see much of this instance on win 7. . .Also, I had mentioned this step along with this utility on my #2 post to starreyed and he has tried it either it seems. . .

[exbrit]

Thanks Dinesh and yes, I realise that you did advise starreyed to use that early on in the thread.

[user_177251]

Hi

Yes, It will work..

[exbrit]

Thanks.  😉

[user_177251]

You are most welcome..Merry Christmas