McAfee Total Protection 2011 keeps asking me to update/restart my computer several times a day.

[starryeyed]

I tried turning UAC off and then updating, and it still asked me to restart to finish installation. This was AFTER I had restarted to finish installing a few minutes earlier.

[PrakashMcAfee]

Hi,

      Sorry for the late reply, Please upgrade your service pack first and then run MCPR to remove the McAfee and reload them.

Regards,

Prakash A               

[Aldrin]

Hi Starry - Were you able to get in done !

[starryeyed]

I tried that. I was unable to successfully upgrade my service pack, there was some sort of error during the installation, and I don't know how to fix that error.

[starryeyed]

Unfortunately, no. The problem is still there.

[Aldrin]

How are you trying to upgrade the Service Pack - from any specific website (or) through Windows Update!

What was the error that occured while trying to install Service Pack?

[starryeyed]

I was trying to update through an official website - I am unable to update any Service Pack stuff through Windows Update because the Windows Update on this computer doesn't seem to be working - I have at least 20 updates waiting in Windows Update that I can't do anything with - when I try to update them all, there are always error messages, and all of the updates fail to update. Therefore, the only way I could try to install a Service Pack was by going to official websites and searching for the download there.

As for the type of error that occured during installation of the Service Pack, I don't remember - all I DO remember was that one of the solutions to try and 'fix' whatever error it was, was to use System Restore and restore the computer back to an earlier state. I did not do this, as no major changes had been made to the computer in a long time.

I also want to mention this: before I tried installing Total Protection 2011 on this computer, the previous year I had isntalled McAfee Anti-Virus Plus on the same computer, and the installation/continued use of that product was without any issues or problems. I had no problems with McAfee's product

[exbrit]

Moved to SecurityCemter 10 - 2010 as that is what the 2011 product in the stores actually is.  Are you sure you have no restore points?  Many applications create restore points when they update.

It sounds to me like your machine is somehow corrupted.  If you are using registry cleaners, stop now, they are pretty-well guaranteed to mess up an operating system.

Try completely removing McAfee using the normal method via Control Panel then run the MCPR removal tool, available through Useful Links at the top of this page.  Reboot and rreinstall your product.

Message was edited by: Ex_Brit on 23/12/10 6:42:05 EST AM

[starryeyed]

I'm almost positive about the restore points.. but I can definitely check, I could very well be wrong.

No, I'm not using any registry cleaners at all. I don't even know where to get one.

And I tried that exact process, several times.

[exbrit]

Aldrin,

Have you any suggestions please?