×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mrshvd3
Reliable Contributor
Reliable Contributor
Message 21 of 36

Re: MVT says firewall service is not running.

Jump to solution

What does "nuke and fresh install" mean, please?

Peacekeeper
Message 22 of 36

Re: MVT says firewall service is not running.

Jump to solution

Uninstall via windows and then after a reboot use the MCPR removal tool reboot and run Pre-install tool then reinstall product from your account. takes around 15 mins depending on download speed.

Unistall Mcafee software

If you have a problem installing onto Windows, try using the Pre-Install Tool. This tool prepares your computer for installation:

  1. Download the Pre-Install Tool.
    NOTE: Save the file to a temporary location, such as your desktop.
  2. Double-click the Pre-Install_Tool.exe file, and follow the prompts.
  3. Read the warning message, and click OK to agree to the changes.
  4. After the Preinstall Tool completes:
    1. Click OK.
    2. Click Close.
    3. Restart your computer.
  5. Try the installation again.
mrshvd3
Reliable Contributor
Reliable Contributor
Message 23 of 36

Re: MVT says firewall service is not running.

Jump to solution

Thank you for the information and quick response.

mrshvd3
Reliable Contributor
Reliable Contributor
Message 24 of 36

Re: MVT says firewall service is not running.

Jump to solution

My Action Center is flagging for that, too.  This is all way too weird!

Peacekeeper
Message 25 of 36

Re: MVT says firewall service is not running.

Jump to solution

Only at boot plus 90 secs and fine before 5 mins or longer

selvan
McAfee Retired
McAfee Retired
Message 26 of 36

Re: MVT says firewall service is not running.

Jump to solution

The article is live now and can be accessed using below link

TS102753

Korgman
Contributor III
Message 27 of 36

Re: MVT says firewall service is not running.

Jump to solution

Appreciate the follow up Selvan.

Peacekeeper
Message 28 of 36

Re: MVT says firewall service is not running.

Jump to solution

Thanks matey

mrshvd3
Reliable Contributor
Reliable Contributor
Message 29 of 36

Re: MVT says firewall service is not running.

Jump to solution

Thank you, Selvan, for this article.  I don't remember installing Windows Security Suite any time recently, but whatever did this sure screwed up a lot of settings!  In Services, in MVT, in the Action Center.....

Do I assume, then, that we (who have been doing it) should continue manually starting the McAfee Firewall, or are things fine as they are?

Thank you again; your information is always appreciated.

mrshvd3.

Peacekeeper
Message 30 of 36

Re: MVT says firewall service is not running.

Jump to solution

WSS or Windows security suite is another name for all Mcafee windows suites. just the way they talk ie Livesafe etc. From that FAQ I gather McAfee starts the firewall automatically as required though Selvan will confirm.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community