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Wetmoref2
Contributor III
Message 1 of 5
‎05-04-2010 03:38 PM

MCAFEE FOLDER ON START BUTTON

Although I've deleted it SEVERAL times, that damn shortcut folder is consistently reinserting itself on the Start button [in the Programs list]. Though, the only shortcut within is the shortcut to "McAfee Total Protection" -- the same damn shortcut which is on the taskbar!

How do I get rid of this damn folder?!

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4 Replies
exbrit
MVP
MVP
Message 2 of 5
‎05-04-2010 04:37 PM

Re: MCAFEE FOLDER ON START BUTTON

Sorry but it is a known issue, however as it isn't a threat or major it may be some time before it's addressed.

If you need to get rid of a recurring desktop icon see this FAQ:

http://service.mcafee.com/faqdocument.aspx?id=TS100906&lang=en_US&prior_tid=2&AnswerID=16777216&turl...

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exbrit
MVP
MVP
Message 3 of 5
‎05-04-2010 04:46 PM

Re: MCAFEE FOLDER ON START BUTTON

Wait a minute, we already went through this.  I've already told you that it's a known issue, no solution yet.

Sorry.

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Wetmoref2
Contributor III
Message 4 of 5
‎06-28-2013 08:01 PM

Re: MCAFEE FOLDER ON START BUTTON

SIX YEARS AND STILL NO SOLUTION... AND I SEE THE DESKTOP ICON ISSUE IS STILL NOT RESOLVED!

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exbrit
MVP
MVP
Message 5 of 5
‎06-29-2013 02:19 AM

Re: MCAFEE FOLDER ON START BUTTON

Contact Technical Support, it's free by phone or online chat.

Edit:  I believe that this was considered normal behaviour and work on it was stopped.  It's a normal Windows process that places it there as that is where the installed programmes are supposed to be displayed.

That's what Windows Start Menu is designed for.

I can't see the developers diverting resources to something like this when there are more important things needing attention.

If you don't like it then Technical Support may have a workaround. 

See the link under Useful Links at the top of this page.

Message was edited by: Ex_Brit on 29/06/13 7:01:42 EDT AM
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