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obalikawa
Contributor
Message 1 of 2

Livesafe Subsciption to New Laptop with Preinstalled

Hello, I recently purchased an HP Laptop which came with Livesafe pre-installed. I activated it and it was supposed to have 30 days included but expired in 7. That is really not the issue though. What is, is I have a Dell Desktop with a Multi-Device Livesafe Subscription and I want to use that with the HP but I see no way to do that without uninstalling the one on the HP laptop and using the link from the Dell one https://mobdro.onl/ https://vidmate.onl/. I really don't want to be bothered uninstalling and reinstalling and going through everything all over again. Is there a way to just add just the subscription in the new HP laptop without doing all of that? Thanks!

1 Reply
cyberdude
Reliable Contributor
Reliable Contributor
Message 2 of 2

Re: Livesafe Subsciption to New Laptop with Preinstalled

hello,

the following service article from mcafee could be of help;

McAfee KB - How to download and install McAfee consumer products (TS100342)

if you choose the first option;  download or install to pc or mac 

and 

first time install to pc or mac

and 

you have Windows 11,10 ect pc 

you see as first option Mcafee Software Helper Tool

if you enter your Dell registered details the tool should take care to do the uninstall and new install from your Dell acount automaticly.

or you could try contacting live support;

https://service.mcafee.com

on the right side of this page there is in the middle someting like contact/talk to expert.

follow the next steps to get assistance

hope this helps solve the problem

greetings

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