Latest update to Total Protection 2010 eliminates firewall settings and gets a "failure to create IDispatch" after PC scan

[Peacekeeper]

Come on guys noone replying to our tech email....

[blue98]

I did not get a tech email.

[Peacekeeper]

Sorry not all did but 5 were emailed and noone replied. He is chasing these and maybe more soon. Without the logs thigs are harder to fix as the issue is not common

[DiwashG]

look at everyone system the problem could be window 7 or it could be x64 bit system ?

[Peacekeeper]

Ok could be but I have win 7 32 and 64 bit PCs and all serene.

[Former Member]

I believe I found a solution to this problem.

The problem appeared after a full scan, but it was most likely caused by a third party Registry Cleaner program. (Specifically, I use Windows 7 64bit and Glary Utilities for maintenance tasks.)

I restored the deleted registry keys using Glary's Restore Center, where the backups are saved. I think all similar programs create backups before performing registry cleanup, so you can restore your registry if anything goes wrong. If there are no available backups, you may try Windows System Restore. After restoring the registry, the problem disappears immediately; you don't even have to restart.

I still don't get how McAfee Total Protection would allow a third party program to perform tasks that affect it's functionality.

Anyway, from now on, I'll stop using registry cleaners because apparently they create more problems than boosting up performance. Windows's Disk Cleanup and Defragment is enough.

Bellow, you can see the registry keys that are being deleted during registry cleanup and may cause the problem. I believe this information will be useful for McAfee technicians.

[k3tg]

I do not recommend to anyone to use registry cleaners as they do cause more harm then good.

[Peacekeeper]

Any1 else use registry cleaners who has this issue?  What cleaner did you use?

Message was edited by: Peacekeeper on 6/07/10 7:10:34 AM

[cabin1]

i use glary utilities and ccleaner....glary utilities saved my computer once when it fixed the startup menue and ccleaner is an old standard tried and true....but you can clean too much stick to the defaults for your system and they won't hurt it...right now i'm more sold on them than mcafee for windows7

[Peacekeeper]

Now that is strange two of you use glary utilities any1 else? Maybe it has an issue with mcafee it is just strange.