Yeah, a promise to help is good enough. I'm sure you can eventually get ahold of someone on the tech team like always.
Thanks.
Anyway, is there other means of contacting tech support aside from phone calls? I'd rather have a browser-based live/web chat kinda service than a phone chat. I've had very bad experiences with phone calls so I'd rather avoid it, not that I'm too arrogant not to seek professional help.
Tech Support is via phone or online chat, your choice. Consumer Technical Support (alter Country @ top right as needed)
Cloud Service Platform synchs subscription details across devices so location is part of that by default. Depending on your suite parts of the software are particularly directed at mobile devices and location for those is essential otherwise a stolen device (for instance) would not be locatable and the subscriber wouldn't be able to lock it or wipe it.
If you have Live Safe, All Access or even Total Protection, Antivirus Plus etc. location is part of the equation whether you like it or not as this is security software designed to protect all the devices it supports, some being mobile.
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