I have had Total Protection on two Windows PC Systems for six months. Last week McAfee sent an update I think ( Ver. 1.6,256) to my PCs. After the update, the total Protection Software was useless. Updates stopped working both automatic and manual. Scanning stopped working and there were some missing option buttons. Manual scan button no longer worked along with no scan options in the scan window. Total disaster. Since this happened on more than one Windows PC, at the exact same time, that shows the problem is with the update not the PCs. I called McAfee for a refund since the software was now useless, and I was told no. The update was not my fault. So I am supposed to pay a subscription for useless software. Just a heads up to subscribers.