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youngshooter
Former Member
Message 1 of 6

Installation Problem

Hi,

I have been attempting to reinstall Security Center via Comcast. After I restart the computer, and the download begins, I get this message:

"An error occurred while copying file mcpmain.inf. Cannot copy file to destination directory. Click Retry or Cancel."

The computer is a Dell Dimension 4700 with Windows XP Home. It is four years old.

I have uninstalled other security software, although had some trouble. I have used McAfee Virtual Technician, searched other forums, etc, and need help. TIA.
5 Replies
BastiaanR
Former Member
Message 2 of 6

RE: Installation Problem

Which other security software did you have problems removing?

At this point, try running MCPR (see my signature), rebooting the PC and then try again.
youngshooter
Former Member
Message 3 of 6

RE: Installation Problem

Lavasoft Adaware 2007
BastiaanR
Former Member
Message 4 of 6

RE: Installation Problem

There seems to be a bug in Ad-Aware 2007, causing it not to be removable in the normal way after a machine has been updated to IE7.
Lavasoft have put up some removal instructions:
http://www.lavasoftsupport.com/index.php?showtopic=22364
http://www.lavasoftsupport.com/index.php?act=Print&client=printer&f=146&t=22364
youngshooter
Former Member
Message 5 of 6

No Luck

Ran MCPR. Also tried the steps recommended on the Lavasoft support forum (I had visited this site previously and tried most of the rcommendations). I still am unable to get McAfee downloaded. The same error message appears. I am ready to look for other security programs.
Riddlez
Contributor
Message 6 of 6

RE: No Luck



I just did a search for 'mcpmain.inf'. Most search results were a torrent site.

Is it possible that there is some malware on your computer that prevents the reinstallation of McAfee ? You could try an online scan with Kaspersky, Bitdefender. For spyware, SAS and MBAM (free), possibly scan in safe mode ?

You could also try the Revo uninstaller to remove leftovers from Lavasoft and other software.
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