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edwaldron
Former Member
Message 1 of 4

Install fails after compatibility check

I have a new install of Windows XP Pro 64-bit on a new box. The initial Windows updates have been completed.

When I try to install ISS (this is my third license), it gets as far as running the compatibility checker and stops with the following error:

"We encountered the following problems when attempting to install your McAfee product.

Your version of Windows is out of date. Please refer to your product documentation for a list of supported Windows versions."

In the words of the immortal Tonto: "What we do now, Kemo Sabe?"
3 Replies
vinod_r2
Reliable Contributor
Reliable Contributor
Message 2 of 4

RE: Install fails after compatibility check



Are you sure that you are installing on to a 64 bit Windows XP?

If yes sorry XP 64 bit is not supported even microsoft stopped selling it long ago( it was a failure model)
edwaldron
Former Member
Message 3 of 4

RE: Install fails after compatibility check

Figures. I probably bought the last one in captivity to go onto my brand new super box.

Think it's time to reformat and install a copy of "regular" XP Pro.

After all the problems I had getting the installation this far, I was beginning to wonder if the 64-bit was worth it.

Thank you for confirming.
Jubo
Contributor III
Message 4 of 4

RE: Install fails after compatibility check


Uhm... check this: Windows XP x64 Edition website.
The 'problem' is that McAfee didn't support this particular OS. Microsoft still does.... wink
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