Just stumbled across McAfee Virtual Technician which I downloaded and ran and I got the message "No McAfee products found" !!!!!! My experience is getting more and more frustrating. Can someone PLEASE help. In the absence of any feedback as to whether Total Protection ironically excludes Identity Protection I have requested a refund.
Have now discovered I can manage my log ins independently using a free download called Roboform so will probably revert to the HSBC McAfee Virus Scan Plus and live without online back up.
I have received my refund promptly and have again downloaded my free HSBC version of Virus Scan Plus pro tem whilst I decide whether I can live with it's limitations. If I do upgrade will probably go to F Secure which is offered by my ISP for £24 per annum but not sure which version.
And I now have free online back-up from Mozy
And a free Site Advisor equivalent from AVG
So at the end of the day the solution is a bit messy but free.