Then arises a problem.. there is a chance of server misereading the subscription when you install it from Disc... let me know whether you regitered the product after installing from the Disc... if you have was it using sam,e e-mail address that had the trial version of internet security suite.. if so uninstall the product.. register the product using a different e-mail address...
IF you have successfully registered it, and can see the product under your account. Uninstall the product and install it frmo your online account not the CD...