×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kim
Former Member
Message 1 of 4

Failed login on IE

Using internet explorer I log into my account. It tells me the login is successful but then redirects straight back into the login page & I'm not logged in. I eventually get in.......but it takes an awful lot of goes to get there.

I am currently using safari & am having no login problems, I only get this with IE.

I also forgot to mention on the occasion I do manage to get in using IE, it's logged me out after a minute or so.
3 Replies
exbrit
MVP
MVP
Message 2 of 4

RE: Failed login on IE

You don't state your McAfee application versions & operating system and service pack and version of IE but if it's IE7 or 8 (it should be the latter) go to Tools/Internet Options/Advanced and click Reset.

OK and prompts and click Apply and OK. Close and reopen IE.

Go to Tools/manage Add-ons and re-enable all the add-ons and see if that helped.

Also check for malware.

Download, update and run the free versions of these two tools and let them clean everything they find. reboot if asked to.

http://www.superantispyware.com/superantispywarefreevspro.html

http://www.malwarebytes.org/mbam.php

Addendum: got your McAfee versions from your other thread so will move this thread.
kim
Former Member
Message 3 of 4

RE: Failed login on IE

Thanks, resetting the internet settings has worked happy
exbrit
MVP
MVP
Message 4 of 4

RE: Failed login on IE

Glad it helped.
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community