I cannot log into my computer and it shows a "Locked" image (see attached). This is not the typical Windows locked screen. I fear it's encrypted or may have a virus.
We kindly request you to contact our Chat Support by accessing the link below and they would be able to help you resolve this issue, McAfee Support
Thank you for responding. I will reach out to support ASAP.
Can you tell me if the image I attached has been seen before and if it has been identified?
Please let us know if the below issue was resolved.
I'll have more information on Saturday, after I investigate a little more.
Finally got a chance to look at the PC today. Someone installed the "Lock My PC" app on it. lock-pc
I ended up wiping the PC and starting over...all good now.
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