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JMassa
Former Member
Message 1 of 2

Computer freezes on startup - mcshield.exe error

I have SecurityCenter v9.3 with automatic updates running. I am running Windows XP Service Pack 2.

As of a few days ago, my computer freezes on startup. A after a couple of hard reboots, it does finish starting (so far).

The only error I see in the Event Log is this:

A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.
The process will be terminated. Thread id : 3072 (0xc00)
Thread address : 0x7C90E514
Thread message :

Build VSCORE.14.0.0.423 / 5301.4018
Object being scanned = \Device\HarddiskVolume1\WINDOWS\SYSTEM32\SECUR32.DLL
by **\OSA.EXE

Can anyone help? Thanks!

-Jack
1 Reply
BalaSGS
Former Member
Message 2 of 2

RE: Computer freezes on startup - mcshield.exe error

I guess there may be some kind of malware infection in your computer, can you try to download this Anti-Malware tool and scan the computer for infections.

www.malwarebytes.org/mbam.php
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