Hi
Thank you Tony, after reviewing the user Log I was able to find the issue is with “McSysmon-Expected Service State Incorrect”
It might be an issue with Network or with Operating system we can suggest him to update the windows and enable the McAfee service from the service.msc window. There are many possibilities in this issue computer might be having the malware files/ root kits.
I think we need more information on this lets try our best
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