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Former Member
Message 11 of 13

Re: Blue screen crash by mfehidk.sys


Did tech support shine any light on this issue?  We are seeing it a lot now as well

Contributor III
Message 12 of 13

Re: Blue screen crash by mfehidk.sys

In these days I have not had time of calling again to the Technical Service. But I can affirm that after uninstalling the McAfee antivirus (I have suffered the problem with McAfee Viruscan Plus and McAfee Internet Security too), the BSODs disappeared of my PC.

I am aware that the problem should be in some incompatibility between the antivirus and some other program that I have installed. But I have uninstalled a dozen of programs, without finding the cause of the problem os BSODs. And I had all those installed programs, working well, before some upgrade of the antivirus that  collapsed my system.

And the last GREAT UPGRADE of McAIS (version 12), days ago,  has not solved the problem.

If several users are suffering this problem, I hope the McAfee Team offers a hotfix for all. I don't have time to reinstall all the operating system and all programs, one by one, to detect which the cause of the BSOD is.


El mensaje fue editado por: mcscotty57 on 12/01/13 15:35:12 CST
Message 13 of 13

Re: Blue screen crash by mfehidk.sys

Sorry, I wish I could help more but Technical Support is better equipped to diagnose these issues.

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