Auto update to Security Center 2010 kills Windows 7 search

[LJJ]

I've sort of given up on this getting fixed in the short term. I did get a voicemail from yet another McAfee technician wanting to followup on this. However, I'm pretty certain based on my previous interaction with McAfee technicians that I would have to explain the situation yet again and that this new technician would go through similar steps to this colleagues. I don't have time to give up my machine for yet another session by McAfee tech support.

I'll just live with it by leaving Windows Search indexing turned off. For the searches that I do to get my work done, accuracy is much more important than speed.

Presumably, if I'm seeing this problem, other people will as well; so at some stage, McAfee will get around to fixing the problem (I hope). I'll keep checking periodically.

Thanks for help

Lionel

[Peacekeeper]

Actually we got our Tech to check up on the bug list and this bug is reported and being looked at.namely

Windows Search Service can't rebuild the Search Index after installing the 
VirusScan

[LJJ]

Thanks for the update - I'll keep an eye open for a fix.

BTW, I had replied to the email from McAfee service asking them to drop the case, for the reasons that I stated here previously. Just got another email from yet another McAfee technician asking me to set up another call for support. Seems like it takes a while for the message to get through.

Thanks

Lionel

[Peacekeeper]

Yes once they get the bit between their teeth hard to let go.

[DAVISinLA]

Exact same problem here...found this link through the Windows 7 web site.

I actually spent some time with a McAfee tech on July 1, a couple of days after I set up my new Dell, because of a hint found on some forum indicating that McAfee might be the problem. The tech said he hadn't heard of the issue, took control of my PC and essentially gave it a clean bill of health.

On my request, he sent me instructions for removing McAfee - which I had not done until I could confirm that it might indeed be the problem.

This thread seems to lead me to believe it very well could be. So the question is what do I do now? Should I remove it, or do you think McAfee's tech support might come up with a fix?

Thanks.

[edu001]

Thanks for posting your problem and following it through. This is exactly the same problem I have. I hope McAfee corrects it asap.

[Peacekeeper]

They are working on it the work arounds mentioned above could help till then. If I hear anything I will post back

[DAVISinLA]

This just in...

A member of the Microsoft Answers forum provided a suggested fix that worked for me. It had to do with removing the archive attribute.

http://mikekirby.spaces.live.com/blog/cns!E008D856FA702CAC!758.entry?sa=524517361

Don't know if it is related to the problem that others are having, but you might want to take a look.

Good luck.

Message was edited by: DAVISinLA on 7/19/10 4:49:09 PM PDT

[mcafeeuserwin7]

Running "attrib -A *.* /S" on files (as suggested in the Microsoft Answers forum) does make a difference, but doesn't seem to fix the problem on my machine.  Removing McAfee fixes it entirely. 

With McAfee running, it indexes various numbers of files from 0 to about 15,000.  Each time I tell it to rebuild the index, it's different, and many files are missed.  If I remove McAfee, it finds over 33,000 files to index.

This didn't happen until recently; I can't say how recently, but I noticed it only within the last week or two.

Really looking forward to a fix.  I need Windows search, I don't need McAfee, and if this isnt fixed, I'll have to get another virus checker.

[ncanm1]

Same thing for me... I found out about this issue early in June, and since then I'm hoping McAfee will release a fix.

For the time being I have disabled Microsoft Search and I am using Copernic Desktop Search instead, which is a good tool... but my McAfee ending at the end of this year, if they don't release a fix by then, I will simply go for another security tool, which will allow me to use again Microsoft Search.